Privacy Policy

Introduction

Otaay: Fruit Merge Relax ("we", "our", or "us") values your privacy and is committed to protecting user information. This Privacy Policy explains how information is collected, used, stored, and protected when you use our mobile game available on the Google Play Store.

By downloading or using the Game, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Game.

1. Information We Collect

Personal Information

We do not collect personally identifiable information unless voluntarily provided through support requests or feedback forms.

Non-Personal Information

• Device model and operating system version.
• Gameplay progress, scores, and session activity.
• Crash reports and analytics data.
• Advertising interaction data such as ad impressions and clicks.

We do not intentionally collect sensitive information such as financial data, health data, or precise GPS location.

2. How We Use Information

• To provide and maintain the Game.
• To improve gameplay performance and user experience.
• To analyze crashes and technical issues.
• To personalize advertisements where applicable.
• To respond to support inquiries and feedback.
• To comply with legal obligations and Google Play policies.

3. Third-Party Services

The Game may use trusted third-party services for analytics, advertising, and performance monitoring.

• Google AdMob
• Google Analytics for Firebase
• Google Play Services

These services may collect anonymous usage information according to their own privacy policies.

4. Advertising

Ads displayed in the Game may use advertising identifiers to deliver relevant ads.

You can manage ad personalization settings:

• Android → Settings → Google → Ads
• iOS → Settings → Privacy → Advertising

Disabling personalized ads does not remove ads completely.

5. Data Security

We implement industry-standard security measures to help protect user data, including encrypted communications, secure servers, and regular security updates.

While we strive to protect information, no method of electronic storage is completely secure.

6. Children’s Privacy

The Game is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

The Game follows Google Play Families Policy and COPPA requirements where applicable.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data.
• Request correction or deletion of data.
• Restrict processing of your data.
• Opt out of personalized advertising.

Requests can be made through the in-game support feature.

8. Data Retention

We retain collected data only as long as necessary for operational, legal, and security purposes.

• Analytics data may be stored for up to 12 months.
• Support-related data may be retained for up to 6 months.
• Legal or purchase records may be retained as required by law.

9. International Data Transfers

Your information may be processed in countries outside your own jurisdiction. Appropriate safeguards are applied to protect transferred data.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, Google Play policies, or Game features.

Updated versions will be published within the Game or associated store listings.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us through the in-game support feature available inside Otaay: Fruit Merge Relax.

12. Google Play Console Compliance

• Transparent disclosure of collected data.
• Compliance with Google Play User Data Policy.
• Compliance with Google Play Families Policy.
• Secure handling of user information.
• Disclosure of advertising and analytics usage.

This policy is intended to satisfy the requirements of the Google Play Console Privacy Policy section and Data Safety declarations.